PRIVACY POLICY

1. DATA CONTROLLER

The data controller is DTM MEDIAS, Entrepreneur individuel, registered under SIREN 503 644 452, located at 28 Rue de Londres, 75009 Paris, France. You can reach us at hello@kosios.com.

2. DATA WE COLLECT

When you visit the website

We may collect technical data such as your IP address, browser type, device type, operating system, pages visited, and visit duration through standard server logs and analytics tools.

When you request a demo

We collect the information you provide: email address, phone number, and industry/business type. Your phone number is used solely to send you an SMS verification code.

When you subscribe to KOSI

We collect your business details (company name, address, industry, services, rates), contact information (name, email, phone), and payment information processed securely through our payment provider. We do not store your credit card details on our servers.

When KOSI operates for your business

KOSI processes data on your behalf as part of its services: phone call recordings and transcripts, emails sent and received, calendar events, social media content, job applications received, and financial documents. This data belongs to you and is stored securely on our servers.

3. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

• To provide, maintain, and improve our services
• To verify your identity when accessing the demo
• To process payments and manage subscriptions
• To communicate with you about your account, updates, and support
• To configure and operate your KOSI AI agent
• To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. LEGAL BASIS

We process your data based on:

• Contract performance — when you subscribe to our services
• Legitimate interest — to improve our website and services
• Consent — when you provide your phone number for demo verification
• Legal obligation — to comply with applicable tax and accounting laws

5. THIRD-PARTY SERVICES

We use trusted third-party service providers to operate Kosios in the following categories:

• Payment processing
• SMS and phone verification
• AI voice and text processing
• Web hosting and dedicated server infrastructure

Each provider processes data in accordance with their own privacy policies. Data may be transferred to the United States or other countries. We ensure appropriate safeguards are in place for any international data transfers. A detailed list of sub-processors is available upon request at hello@kosios.com.

6. DATA RETENTION

We retain your data for the following periods:

• Demo verification data (phone, email): deleted after 30 days
• Account and subscription data: retained for the duration of your subscription plus 3 years for legal compliance
• Business data processed by KOSI: retained for the duration of your subscription. Deleted within 30 days of account termination upon request.
• Invoicing and payment records: retained for 10 years as required by French tax law

7. YOUR RIGHTS

Under the EU General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@kosios.com. We will respond within 30 days.

You also have the right to file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), the French data protection authority, at www.cnil.fr.

8. COOKIES

Kosios.com uses only essential cookies required for the website to function (session management, authentication). We do not use advertising or tracking cookies. No cookie consent banner is required for strictly necessary cookies under EU regulations.

9. SECURITY

We implement industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), secure server infrastructure, hashed passwords, and access controls. Payment data is handled entirely by our payment provider and never touches our servers.

10. CHILDREN

Our services are intended for businesses and professionals. We do not knowingly collect data from individuals under the age of 16. If you believe a minor has provided us with personal data, please contact us immediately.

11. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. CONTACT

For any questions or requests regarding this privacy policy or your personal data, contact us at:

DTM MEDIAS
28 Rue de Londres, 75009 Paris, France
hello@kosios.com